Information Privacy & Security
In using certain components of the service, you may also provide certain medical information that may be protected under applicable laws. KORB is not a “covered entity” under the Health Insurance Portability and Accountability Act of 1996, Public Law 104-191, and its related regulations as amended from time to time (collectively, “HIPAA”). However, one or more of the labs, pharmacies or medical groups may or may not be a “covered entity” or “business associate” under HIPAA, and KORB may in some cases be a “business associate” of a lab, pharmacy or medical group. It is important to remember that, while state-specific privacy laws may apply, HIPAA does not necessarily apply to an entity or person simply because there is health information involved, and HIPAA may not apply to your transactions or communications with KORB, the medical groups, the providers, the labs, or the pharmacies. However, to the extent applicable, KORB will comply with HIPAA with respect to your “protected health information,” as defined under HIPAA, to which KORB has access in its capacity as a Business Associate (“PHI”). In addition, any medical or health information that you provide that is subject to specific protections under applicable state laws (collectively, with PHI, “Protected Information”), will be used and disclosed only in accordance with such applicable laws. Protected Information does not include information that has been de-identified in accordance with HIPAA.
You are obligated to register and set up an account in the platform in order to access the service, and the service is available only to users who have registered and have been granted accounts with usernames and passwords. For purposes of clarity, information you provide to KORB in order to register and set up an account on the platform, including name, username, email address, shipping address and phone number, are not considered Protected Information. You agree to accurately maintain and update any information about yourself that you have provided to KORB, a medical group or its providers, the labs or the pharmacies. If you do not keep such information current, or fail to submit truthful, accurate and complete information, or we have reasonable grounds to suspect as much, we have the right to suspend or terminate your account and your use of the service. You also agree to immediately notify KORB of any unauthorized use of your username, password or any other breach of security that you become aware of involving or relating to the service by emailing KORB at GetHealthyNow@korbhealth.com. In addition, you agree to keep confidential your username and password and to exit from your user account at the end of each session. Although we take steps to protect the user data we collect against unauthorized access, you should keep in mind that the service and our services are run on software, hardware, and networks, any component of which may, from time to time, require maintenance or experience problems or breaches of security beyond our control. In addition, persons with access to your computer, phone, or other mobile or other devices may be able to access the service and information about you, including medical information, contained in the service. It is your responsibility to affirmatively logout from your account when you are not actively using it. It is also your responsibility to secure and prevent unauthorized physical access to your computer, phone and other devices, and to protect the confidentiality of your username and password. You may not use anyone else’s account at any time. KORB explicitly disclaims liability for any and all losses and damages arising from your failure to comply with this section.
You must exercise caution, good sense, and sound judgment in using the service. You are prohibited from violating, or attempting to violate, the security of the service. Any such violations may result in criminal and/or civil penalties against you. KORB may investigate any alleged or suspected violations and if a criminal violation is suspected, KORB may cooperate with law enforcement agencies in their investigations.